RedChirp Privacy Policy

Last Updated: March 17, 2026

This Privacy Policy (the “Policy”) provides information about how RedChirp, LLC and its subsidiaries (collectively, “RedChirp,” “we,” “us,” or “our”) collect, use, and disclose individually identifiable information (“Personal Information”) about individuals who have signed up for or otherwise interact with us (collectively, our “Users”). This Policy applies to Personal Information we collect through our website, https://redchirp.com/, mobile application, and any other online or offline services we may offer (collectively, our “Services”). This Policy is part of the Terms of Use that governs your use of the Services.

Types of Personal Information We Collect

We collect the following categories of Personal Information in conjunction with our Services:

Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account name, signatures, physical characteristics or description, telephone number, or other similar identifiers.
Financial Information, including bank account number, credit card number, debit card number, or any other financial information that does not allow access or withdrawal of funds.
Characteristics of Protected Classifications under state or federal law, such as age, gender, and marital status.
Commercial Information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.
Geolocation Data, such as device location that is more granular than a city or town.
Audio, Electronic, Visual, and Similar Information, such as call and video recordings.
Professional or Employment-Related Information, such as work history and prior employer.
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sources of Personal Information

We collect Personal Information from the following sources:

Directly From You. RedChirp collects the Personal Information you manually provide when you use our Services. For example, we collect information when you request information for us, schedule a demonstration, register an account with us, or otherwise interact with us. Types of Personal Information we may collect directly from you include, for example, your name, email address, and phone number.
From Vendors & Third Parties. RedChirp collects Personal Information from our vendors and from third parties who disclose Personal Information to us.
Via Cookies & Other Tracking Technologies. RedChirp collects Personal Information passively via cookies and other tracking technologies (collectively, “Cookies”). This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, your geolocation, and the pages you visit. For example, we use the RedChirp Web Chat widget so you can quickly ask for help or submit a sales inquiry.

How We Use Personal Information

We collect, process, and disclose the Personal Information we collect:

to provide you with a personalized experience when you use our Services;
to improve the functionality and usability of our Services;
to optimize our marketing and promotional efforts for you;
to provide our products and services to you;
to provide you with effective customer service;
to respond to your inquiries or comments on our website;
to recommend products and services you may be interested in;
to contact you with information and notices relevant to your use of our Services;
to promote our marketing programs and campaigns and measure their performance;
to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
for security, credit, or fraud prevention purposes;
for our legal and compliance purposes, including enforcing our Terms of Use; and
for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.

We may also deidentify any Personal Information we collect about you. When we do so, we take reasonable measures to ensure that the information cannot be associated with a consumer or household, and we maintain and use the information in deidentified form. We will not attempt to reidentify the information, except that we may attempt to reidentify the information solely for the purpose of determining whether our deidentification processes satisfy applicable legal requirements. After it has been deidentified, the information is no longer Personal Information and is not subject to this Policy.

Steps We Take to Safeguard Your Personal Information

We use reasonable technical, administrative, and physical safeguards designed to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. We therefore cannot guarantee that your Personal Information will not be disclosed, misused, or lost by accident or by the unauthorized acts of others. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password. If you believe your credentials have been compromised, please change your password and promptly notify us of any unauthorized use.

How We Disclose Personal Information

We disclose the categories of Personal Information we collect in the following contexts:

To Our Affiliates & Vendors. RedChirp discloses Personal Information collected through our Services to our affiliates and with vendors who act on our behalf. For example, we use vendors to help us process your requests, deliver customer service and support, send email marketing communications, and provide the experiences you have come to expect from us. We impose contractual limitations on our vendors’ use of Personal Information they collect in conjunction with providing services to us.
As Described in a Privacy Notice or With Your Consent. We may disclose Personal Information as described in any privacy notice we provide to you via our Services, or with your consent if we obtain it from you in a particular context.
In Aggregate or De-Identified Form. We may aggregate or de-identify the Personal Information we collect, and we may disclose aggregated and/or de-identified information to our vendors and to third parties for our business operational purposes and for any other purposes permitted by applicable law.

We may also disclose Personal Information in the following contexts:

As Part of a Business Transfer. Your Personal Information may be transferred to a successor organization if, for example, we transfer the ownership or operation of the Services to another organization, if we merge with or are acquired by another organization, or if we liquidate our assets. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, and we will seek assurances that the successor organization’s use of your Personal Information will still be subject to this Policy and the privacy preferences you have expressed to us.
For Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Services; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property, or safety of our Users or others.

Children Under the Age of 18

Our Services is not intended for children under the age of 18, and we do not intentionally collect Personal Information from children under the age of 18. We encourage parents and guardians to provide adequate protection measures to prevent children under the age of 18 from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about children under the age of 18, we will take steps to securely remove it from our systems. If you believe that a child has submitted Personal Information on or through our Services, please contact us promptly at privacy@redchirp.com so that we can take appropriate action.

Your Choices

Promotional Emails. You may opt out from receiving promotional emails from us by clicking the “unsubscribe” link in the footer of any promotional email you receive from us. If at any time you wish to be removed from our physical and/or email mailing lists, you may also contact us using the contact information provided at the end of this Policy. Please provide your full name, company name (if any), postal address, and email address so that we can locate you on our mailing lists. We will honor your request within a reasonable period of time and, in any event, within the time limits set by applicable law.

SMS Messaging. We do not sell, rent, or share your name, mobile telephone number, or other personal information, including your mobile opt-in information, with third-parties or affiliates for marketing or promotional purposes.

Under no circumstances will we buy, purchase, lease or otherwise use your name or mobile telephone number collected by third parties.

You can cancel the SMS service at any time. Just text “STOP” to the number or short code that sent you the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Carriers are not liable for delayed or undelivered messages.

You will receive messages with info, promotions, and offers to the number(s) you have provided, including use of an automated system.

Message frequency varies.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Links to Other Sites

Our Services may provide links to websites and services operated by third parties, but these links are not endorsements of these sites, and this Policy does not extend to them. We do not control the content or links that appear on these websites and services, and we are not responsible for their privacy practices. When you visit a third party’s website or use a third party’s services, such use is subject to the third party’s privacy policy and terms of use. We encourage you to review the privacy policy and any applicable terms of use posted on any website you visit or other services you access before providing any Personal Information to that third party.

Changes to this Policy

This Policy describes RedChirp’s current policies and practices with regard to the Personal Information we collect through the Services.

We are continually improving and adding to the features and functionality of our Services. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time. If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reflected in the “Last Updated” line above. You can access this page from any of our webpages by clicking on the “Privacy Policy” link (usually at the bottom of the screen). Your continued use of our Services after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us here or by using the information provided below:

6501 E. Greenway Parkway, #103-168, Scottsdale AZ 85254, US

(833) 244-2189
Email: privacy@redchirp.com

Supplemental Privacy Policy for Residents of Certain U.S. States

Last Updated: March 17^th, 2026

This Supplemental Privacy Policy (the “Supplemental Policy”) provides information about how RedChirp, LLC and its subsidiaries (collectively, “RedChirp,” “we,” “us,” or “our”) collect, use, and disclose Personal Information about residents of California and other states that have enacted comprehensive privacy legislation that applies to us (collectively, “U.S. Privacy Laws”). This Supplemental Policy applies to Personal Information we collect through our website, mobile application, and any other online or offline services we may offer (collectively, our “Services”). It pertains to Personal Information we collect about individuals who have signed up for or otherwise interact with our Services (collectively, our “Users”), and it explains how our Users can exercise their privacy rights under U.S. Privacy Laws. Some portions of this Supplemental Policy apply only to residents of particular states. In those instances, we have indicated that such language applies only to those residents.

Please note that this Supplemental Policy does not apply to individuals with whom we interact in an employment-related or business contact context. For our disclosures applicable to California residents with whom we interact in those contexts, please see our [California Business Contact Privacy Policy] [California Employee/Applicant Privacy Policy].

If you have a disability and need to access this policy in an alternative format, please contact us at privacy@redchirp.com.

A. Definitions

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information also includes “Sensitive Personal Information” that we specifically describe in this Supplemental Policy.
“Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration.
“Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Information to a Third Party for cross-context behavioral advertising or targeted advertising purposes, whether or not for money or other valuable consideration.
“Third Party” means any non-affiliated person that is not a Vendor.
“Vendor” means a service provider, contractor, or processor which collects, stores, or otherwise handles data for us and is bound by contractual obligations to use your Personal Information only as directed by us.

You may be familiar with different terms that are used to describe materially similar concepts in this section by the U.S. Privacy Laws in your state of residence. You can treat them as the same for the purpose of our Supplemental Policy. For example, we intend the term “Personal Information” here to have the same definition as “Personal Data” used in specific U.S. Privacy Laws.

B. Collection of Personal Information

We, and our Vendors, collect and have collected in the past 12 months the following categories of Personal Information in conjunction with our Services:

Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account name, signatures, physical characteristics or description, telephone number, or other similar identifiers.
Financial Information, including bank account number, credit card number, debit card number, or any other financial information that does not allow access or withdrawal of funds.
Characteristics of Protected Classifications under state or federal law, such as age, gender, and marital status.
Commercial Information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.
Geolocation Data, such as device location that is more granular than a city or town.
Audio, Electronic, Visual, and Similar Information, such as call and video recordings.
Professional or Employment-Related Information, such as work history and prior employer.
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We do not collect Sensitive Personal Information, as defined under U.S. Privacy Laws.

C. Purposes for Processing and Disclosing Personal Information

We, and our Vendors, collect, process, and disclose the Personal Information described in this Supplemental Policy:

to provide you with a personalized experience when you use our Services;
to improve the functionality and usability of our Services;
to optimize our marketing and promotional efforts for you;
to provide our products and services to you;
to provide you with effective customer service;
to respond to your inquiries or comments on our website;
to recommend products and services you may be interested in;
to contact you with information and notices relevant to your use of our Services;
to promote our marketing programs and campaigns and measure their performance;
to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
for security, credit, or fraud prevention purposes;
for our legal and compliance purposes, including enforcing our Terms of Use; and
for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.

Retention of Personal Information. We retain your Personal Information for the period reasonably necessary to provide goods and services to you and for the period reasonably necessary to support our business operational purposes listed in this Section C.

Sale & Sharing of Personal Information. We do not Sell or Share, and we have not Sold or Shared in the past 12 months, the Personal Information we collect about consumers. Subject to some exceptions, a “Sale” is the disclosure of Personal Information to a Third Party for monetary or other valuable consideration, and a “Share” is the disclosure of Personal Information to a Third Party for cross-context behavioral advertising or targeted advertising purposes, whether or not for money or other valuable consideration.

We also do not knowingly Sell or Share the Personal Information of consumers under the age of 16.

D. Disclosure of Personal Information

We disclose, and we have disclosed in the past 12 months, the categories of Personal Information listed in Section B in the following contexts:

To Our Vendors. RedChirp discloses Personal Information collected through our Services to our affiliates and with vendors who act on our behalf. For example, we use vendors to help us process your requests, deliver customer service and support, send email marketing communications, and provide the experiences you have come to expect from us. We impose contractual limitations on our vendors’ use of Personal Information they collect in conjunction with providing services to us.
As Described in a Privacy Notice or With Your Consent. We may disclose Personal Information as described in any privacy notice we provide to you via our Services, or with your consent if we obtain it from you in a particular context.
In Aggregate or De-Identified Form. We may aggregate or de-identify the Personal Information we collect, and we may disclose aggregated and/or de-identified information to our vendors and to third parties for our business operational purposes and for any other purposes permitted by applicable law.

We may also disclose Personal Information in the following contexts:

As Part of a Business Transfer. Your Personal Information may be transferred to a successor organization if, for example, we transfer the ownership or operation of the Services to another organization, if we merge with or are acquired by another organization, or if we liquidate our assets. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, and we will seek assurances that the successor organization’s use of your Personal Information will still be subject to this Policy and the privacy preferences you have expressed to us.
For Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Services; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property, or safety of our users or others.

E. Sources of Personal Information

We collect Personal Information from the following sources:

Directly From You. RedChirp collects the Personal Information you manually provide when you use our Services. For example, we collect information when you request information for us, schedule a demonstration, register an account with us, or otherwise interact with us. Types of Personal Information we may collect directly from you include your name, email address, and phone number.
From Vendors & Third Parties. RedChirp collects Personal Information from our vendors and from third parties who disclose Personal Information to us.
Via Cookies & Other Tracking Technologies. RedChirp collects Personal Information passively via cookies and other tracking technologies (collectively, “Cookies”). This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, your geolocation, and the pages you visit. For example, we use the RedChirp Web Chat widget so you can quickly ask for help or submit a sales inquiry.

F. Data Subject Rights

Residents who reside in states with U.S. Privacy Laws have the following rights regarding our collection and use of the Personal Information, subject to certain exceptions. Please read this section carefully as some rights vary by state.

Rights that Require Verification. You may exercise the data subject rights below by contacting us at privacy@redchirp.com, by calling / texting (833) 244-2189, or by visiting our online contact form here. You may also authorize an agent to make data subject requests on your behalf. In such instances, authorized agents may use the same methods as you to submit the requests on your behalf. To verify your identity and protect your Personal Information, we may ask the requestor to provide information that will enable us to verify your identity in order to comply with your data subject request, such as by asking your agent to provide proof of signed permission from you, or asking you to confirm with us directly that you provided the agent with permission to submit the request. In some instances, we may decline to honor your request if an exception applies under applicable law. We will respond to your request consistent with applicable law.
- Right to Know: You have the right to know the following details about our privacy practices at or before the point of collection. We have provided such information in this Supplemental Policy. You may also request that we provide you with information about the following aspects of how we have handled your Personal Information specifically in the 12 months preceding your request:
  - The categories of Personal Information we have collected about you;
  - The categories of sources from which we collected such Personal Information;
  - The business or commercial purpose for collecting, Selling, or Sharing Personal Information about you;
  - The categories of Personal Information about you that we disclosed and the categories of third parties to whom we disclosed such Personal Information;
  - The categories of Personal Information about you that we Sold or Shared, or used for targeted advertising purposes, and the categories of third parties with whom we Sold or Shared such Personal Information;
  - If we collect Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is Sold or Shared; and
  - The length of time we intend to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period.
  - Residents of Minnesota and Oregon also have the right to obtain a list of the specific Third Parties to whom we have disclosed Personal Information.
- Right to Deletion: You may request that we delete any Personal Information, subject to certain exceptions.
- Right to Correction: You may request that we correct any inaccurate Personal Information we maintain about you. Please note this right does not apply to Iowa and Utah residents.
- Right to Access Specific Pieces of Personal Information and Data Portability: You may ask to obtain the specific pieces of Personal Information we have collected about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Personal Information to another entity without hindrance. You may not exercise this right more than two times in a calendar year.
Non-Discrimination. We will not discriminate or retaliate against you for exercising your data subject rights. For example, we will not deny goods or services to you, charge you different prices or rates, or provide a different level of quality for products or services as a result of you exercising your data subject rights.
Appeals. Residents of certain states have the right to appeal our decisions on their data subject requests. This section does not apply to California or Utah residents, or to residents who reside in other states where the applicable U.S. Privacy Law does not give them the right to appeal controllers’ decisions regarding data subject rights. To appeal our decision on your data subject requests, you may contact us at privacy@redchirp.com. Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.

G. Other Disclosures

Residents Under Age 18. If you are under the age of 18 and a registered user of our website, you may ask us to remove content or data that you have posted to the website by writing to privacy@redchirp.com. Please note that your request does not ensure complete or comprehensive removal of the content or data as, for example, some of your content or data may have been reposted by another user.
Disclosure for California Residents
- Direct Marketing. California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of Personal Information to other entities for their direct marketing purposes in the preceding calendar year. We do not disclose Personal Information, as defined by California Civil Code § 1798.83, to third parties for their direct marketing purposes.
- Financial Incentives for California Residents. We do not provide financial incentives to California residents who allow us to collect, retain, Sell, or Share their Personal Information. We will describe such programs to you if and when we offer them to you.
Disclosure for Nevada Residents. To the extent we collect Personal Information that identifies you through an online website or service among the categories of Personal Information listed in Section B, we do not sell that Personal Information for monetary consideration.

H. Changes and Contact Information

Changes to this Supplemental Policy. This Supplemental Policy describes RedChirp’s current policies and practices with regard to the Personal Information we collect through the Services. We are continually improving and adding to the features and functionality of our Services. As a result of these changes (or changes in the law), we may need to update or revise this Supplemental Policy. Accordingly, we reserve the right to update or modify this Supplemental Policy at any time. When we do so, we will post the revised version of this Supplemental Policy on this page, and we may provide further notice to you to the extent required by applicable law. Your continued use of our Services after we have posted the revised Supplemental Policy constitutes your agreement to be bound by the revised Supplemental Policy.

Contact Us. If you have any questions about this Supplemental Policy or our privacy practices, please contact us at privacy@redchirp.com.